Contact PinkVape
Need a hand? The PinkVape support team is here to help, whether it's a question about a product, an order, a delivery or a return. We're a UK-based team and we reply to every message, usually within one working day.
Email us
Call us
Opening hours
10am – 4pm, Monday to Friday
Registered office
10 Parkfield Avenue, Manchester, England, M14 4HL
How quickly we reply
We aim to answer every email and message within one working day (Monday to Friday). Messages sent over the weekend or on a bank holiday are answered the next working day. Phone lines are open 10am–4pm, Monday to Friday.
Before you get in touch
A lot of common questions have an instant answer: check delivery information for shipping times and tracking, our returns policy for sending something back, or loyalty points for how rewards work. Not sure which product is right for you? Our buying guides and comparisons and honest reviews are a great place to start.
Send us a message
Registered company
TREAT VERSE LTD · Company No. 16935581 · 10 Parkfield Avenue, Manchester, England, M14 4HL.
Frequently Asked Questions
How do I contact PinkVape?
Email [email protected] or call +44 7733 647231 (10am–4pm, Mon–Fri), or use the message form on this page. We reply to every message, usually within one working day.
How quickly will you reply?
We aim to respond within one working day. Messages sent at weekends or on bank holidays are answered the next working day.
How do I track my order?
You'll receive a tracking link by email as soon as your order is dispatched. See our delivery information page for full details, or contact us with your order number if you need help.
How do I return an item?
See our returns policy for the full process. If you have any questions, email us with your order number and we'll guide you through it.
Where is PinkVape based?
PinkVape is operated by TREAT VERSE LTD, a UK-registered company (No. 16935581) based at 10 Parkfield Avenue, Manchester, England, M14 4HL. We ship across the UK.